Coverage Voice - AI Voice Bot That Converts Leads 24/7
Empower your team with Coverage Voice – AI Voice Bot That Converts Leads 24/7. Coverage Voice helps agencies, FMOs, and call centers automate lead qualification, capture SOAs, and warm-transfer ready-to-enroll prospects to licensed agents. Our HIPAA-compliant AI delivers 24/7 coverage during AEP, OEP, and SEP spikes, reducing cost per acquisition (CPA) by 50% while maintaining full CMS compliance.
Features That Convert More Medicare Leads
Use Medicare Voice AI to qualify prospects faster, reduce CPA, and deliver 24/7 member engagement with full CMS alignment.
Medicare Enrollment
Streamline every step of Medicare enrollment with HIPAA-compliant Voice AI that verifies eligibility, captures SOAs, and transfers qualified leads to licensed agents in real time.
Omnichannel Client Intake
Capture and qualify Medicare leads through voice, SMS, and chat using HIPAA-compliant AI agents for seamless omnichannel enrollment automation.
Virtual Receptionist
Handle Medicare inquiries instantly with a 24/7 AI-powered virtual receptionist that routes, qualifies, and transfers calls to licensed agents.
24x7 Pre-Screening
AI agents verify Medicare or Medicaid eligibility by checking age, income, and coverage needs with 24/7 HIPAA-compliant accuracy.
Lead Reactivation
AI voice campaigns re-engage last year's Medicare members, confirm renewals, update eligibility, and improve retention before the next AEP.
PPC Ad Follow-Up
Convert ad clicks into enrollments with AI follow-up calls that qualify Medicare leads from Facebook, Instagram, and TikTok campaigns.
New Member Welcome Calls
Automate personalized welcome calls for new Medicare members, reinforcing trust, verifying plan details, and improving satisfaction and retention.
Appointment Scheduling
AI-driven appointment scheduling for Medicare agencies—syncing calendars, confirming eligibility, and routing high-intent leads to licensed agents.
Outbound AI Dialer
Launch intelligent outbound Medicare campaigns with HIPAA-compliant voice AI that increases contact rates and accelerates enrollment conversions.
Coverage Voice AI Use Cases
Annual Enrollment Period (AEP) Outbound Campaigns
Manage 10x volume with AI scheduling
Lead Qualification
Pre-screen with AI voice agents before handoff
After-Hours Coverage
Convert missed calls into enrollments
Plan Renewals
Automate outreach during OEP
Dual Eligible Outreach
LIS/D-SNP campaigns with AI conversation intelligence
Scope of Appointment (SOA) Capture
Compliant and voice-verified authorization
Redefining Medicare Industry Standards with Intelligent Medicare Voice AI
Marketing Agencies
Lead Generation Firms, Performance Marketing Companies, Healthcare Ad Agencies
Transforming Medicare Enrollment with Voice AI Precision
Our proprietary Medicare Voice AI empowers agencies and licensed agents to automate enrollment with 99.8% accuracy, faster workflows, and HIPAA-compliant efficiency that drives higher member satisfaction and retention.
500K+
Real Converations
1M+
Workflow Automation
87%
Patient Satifaction
100%
HIPPA Compliant
Never Miss a Member Call Again Works
Great Medicare practices thrive on consistent follow-up and trust. With Coverage Voice's HIPAA-compliant AI agents for Medicare, members get instant help, renewal reminders, and personalized voice support anytime, anywhere. Keep your licensed agents focused on new enrollments while our Medicare Voice AI handles routine inquiries and retention calls.
24/7 Pre-Screening
Every inbound or outbound call is answered instantly by AI agents for Medicare. They verify member identity, confirm eligibility, and pre-screen leads, keeping your pipeline active even after hours.
Automated Appointments
The AI call center automation schedules renewals, consultations, or callback appointments directly inside your CRM integration (Salesforce, HubSpot, or Zoho).
New Policy Welcome Calls
After enrollment, members receive personalized welcome calls from your Medicare Voice AI. It reviews plan details, confirms SOA compliance, and boosts satisfaction from day one.
Inquiry Resolution
Your AI voice agents handle FAQs, coverage questions, and benefit verifications in real time. When needed, calls are warm-transferred to licensed agents for complex cases.
Carrier Approval Calls
Coverage Voice's automates carrier approval follow-ups by confirming documents, verifying plan details, and ensuring compliance with CMS regulations and HIPAA guidelines.
Annual Plan Renewals
As AEP approaches, Coverage Voice re-engages members with personalized reminders, renewal options, and cross-sell opportunities.
Loved by Licensed Medicare Agents Nationwide
Trusted across agencies, FMOs, and health plans using HIPAA-compliant Voice AI to automate enrollment, renewals, and member support.
"Our agency saw a 52% CPA reduction in AEP 2024 thanks to Coverage Voice. If you are running ads without Coverage Voice's AI agent to follow up on leads, you're putting your dollars on fire. Do yourself a favor and have Coverage Voice's AI call each lead as soon as they fill up an Instagram lead form."
"When I first heard Coverage Voice's agent, I couldn't believe it. I've now listened to countless customer calls where our clients think that the AI is human….I can't blame them. It's just way too real."
"HIPAA and CMS compliance were flawless. Our #1 pain point with the offshore team we had hired was sticking to our SOP and not getting carried away on the call. Coverage Voice's AI is compliant, understands what it can and cannot do, and honestly is a delight for me as a compliance officer. I am impressed."
What Makes Our Approach Different
Unlike generic call centers or offshore teams, Coverage Voice Medicare Voice AI doesn't just make calls — it creates real conversations that build trust and drive results. Our AI assistants greet members by name, remember their plan details, and engage naturally, turning routine outreach into genuine connections that convert.
With Coverage Voice, you get more than automation: consistent engagement, measurable ROI, and lasting member relationships that grow your business long after enrollment season ends.
"Turning every Medicare conversation into a lasting connection."
Affordable Coverage Voice AI for Every Agency
Get flexible plans tailored to your business size, pay only for what you use, with Coverage Voice AI built to grow with you.
Included Features:
For developing and launching your AI voice agent
- 1,000 calls/month
- Voice API, LLM, transcriber costs included
- Unlimited Voice AI Agents
- API & Integrations
- Real-Time Call Monitoring & Human Transfer
- FDCPA compliance built-in
- Email support & Community access
Included Features:
Self-serve for agencies with moderate call volumes
- 5,000 calls/month, then $0.10/call
- 10 Concurrent Calls
- 2,000 Custom Workflows
- Everything in Starter
- Workflow Builder
- Team Access & User Management
- Priority support via Ticketing
- Advanced Analytics & Reporting
Included Features:
White label platform for agencies and resellers
- 15,000 calls/month, then $0.08/call
- 50 Concurrent Calls
- 10,000 Custom Workflows
- Unlimited Subaccounts
- White Label Platform
- 30-Day Onboarding & Private Slack Channel
- Priority support via Phone & Ticketing
- Custom Branding & Domain
Included Features:
For top-tier performance, scalability & support
- Custom pricing (volume-based), as low as $0.05/call
- SIP Trunk Integration
- Guaranteed Uptime (SLA)
- Custom Integrations
- 200+ Concurrent Calls
- Compliance (SOC2, HIPAA, GDPR)
- Dedicated Solution Architect
- 24/7 Phone Support
Frequently Asked Questions
Coverage Voice uses advanced AI-driven voice automation to answer Medicare calls instantly, verify member identity, and pre-qualify prospects. The AI agents for Medicare capture Scope of Appointment (SOA) details, confirm eligibility, and automatically warm-transfer ready-to-enroll members to licensed agents. Every interaction is logged into your CRM for seamless Medicare enrollment automation and reporting.
Absolutely. Coverage Voice is fully HIPAA-compliant and SOC 2 certified, designed to meet strict CMS marketing and data privacy standards.
Unlike generic outreach tools, Coverage Voice is purpose-built for Medicare enrollment automation. Our AI voice agents handle compliance, SOA capture, and warm transfers, offering HIPAA-compliant automation tailored to licensed Medicare agents.
Agencies using Coverage Voice typically see a 50% reduction in cost per acquisition (CPA), 5× higher conversion rates on after-hours calls, and measurable gains in member retention and satisfaction within the first 30 days.
Absolutely. Our AI call center scales automatically during AEP marketing surges.
Go live in under 48 hours with your custom scripts and agent routing rules.
Integrate Coverage Voice AI With Your Existing Medicare Tech Stack in Minutes
Connect Coverage Voice AI effortlessly with your existing stack :Salesforce, HubSpot, Zoho, Twilio, Five9, Genesys, BigQuery, Snowflake, Epic, Cerner, Athenahealth .
End-to-End Security Across Every Workflow
From voice calls to payment gateways, CollectDebt.ai ensures complete data protection through compliant, encrypted, and audited systems.
Redefine How You Connect & Communicate.
Collaborate with our team to implement the ideal AI Medicare Voice Agent tailored to your organization’s specific workflows and patient communication needs.