Transform Every Medicare Lead Into a Qualified Enrollment
coverage voice's Medicare Voice AI sales automation suite helps agencies and FMOs turn raw leads into revenue-ready enrollments. Designed for AEP, SEP, and OEP cycles, this all-in-one solution delivers instant engagement, pre-qualification, warm transfers, and appointment scheduling all through HIPAA-compliant voice automation.
sales automation suite Impact Metrics
Reduction in CPA on pay-per-call traffic
30%
Higher conversion on after-hours and overflow inbounds
5X
Coverage of incoming calls
100%
The sales automation suite
Cut Your CPA in Half with Medicare Voice AI
Qualify Smart, Not Hard
Your licensed Medicare agents are your most valuable resource. coverage voice ensures they engage only with verified, enrollment-ready prospects. Our AI pre-screens for eligibility, coverage type, prescription needs, and provider preferences, then performs warm transfers directly to available agents.
Engage Instantly, Scale Infinitely
Every second matters during AEP marketing. coverage voice connects to incoming leads within 30 seconds, using AI voice agents to verify intent, qualify eligibility, and schedule appointments automatically. Handle thousands of simultaneous conversations through our AI call center without adding headcount.
Capture Every Opportunity, Day and Night
Never miss after-hours calls again. coverage voice provides 24/7 support, ensuring that every inbound inquiry, callback, or referral is answered instantly. Our system tracks engagement from first contact to qualified enrollment, delivering full visibility into call center performance and member retention metrics.
Optimize Your Sources with Confidence
See which campaigns truly deliver ROI. coverage voice tracks cost per acquisition (CPA), contact rates, and conversion outcomes across every source from partner networks to digital campaigns. You'll know exactly where to scale spend and where to cut waste.
How It Works
5-Step AI-Driven Sales Flow
Instant Engagement
AI voice agents respond within 30 seconds with a personalized greeting referencing the lead source. They build trust through natural conversation and capture intent inside the critical five-minute window to prevent lead loss.
Intelligent Pre-Qualification
Voice AI performs guided qualification across Medicare-specific criteria: Age & eligibility verification, Current coverage & provider network preferences, SEP/AEP eligibility, Prescription drug needs & budget sensitivity, and Risk scoring for warm transfer readiness.
Seamless Warm Transfers
Once qualified, coverage voice performs context-rich warm transfers to licensed agents. All details, coverage, intent, and notes sync directly into your CRM before transfer—result: 50% conversion vs. 18% for cold leads.
Intelligent Appointment Coordination
Integrates with agent calendars to schedule consultations with SMS and email reminders. Automated confirmations reduce no-shows and improve show rates by 65–70% compared to 40–50% manually.
Multi-Touch Lead Nurture
Automatically re-engages T65, "not ready," and stale Medicare leads through multi-channel workflows (voice, SMS, email). Follow-ups trigger during AEP shopping and renewal periods, driving 65–75% conversion on previously lost leads.
Why Medicare Sales Teams Choose coverage voice
Omnichannel by Design
- • Voice, SMS, and email continuity
- • Personalized reminders, forms, and educational guides
- • Multi-channel communication syncing with CRM
Advanced Contact Center Engine
- • Configurable redial cadence and retry logic
- • Ping-post lead distribution with live prioritization
- • Caller ID reputation management
- • Call recording & QA retention (10-year archive)
TCPA + CMS Compliance Built-In
- • Timezone-aware dialing & opt-out automation
- • Express written consent verification
- • HIPAA, SOC 2, TCPA, and CMS Medicare marketing compliant
End-to-End Continuity
- • Native CRM integrations: Salesforce, AgencyBloc
- • CCaaS integrations: Twilio, Five9, Genesys
- • Secure warm transfer protocol with encrypted context hand-off
Trusted Nationwide by Medicare Sales Leaders
Real Results. Real Agents. Real Growth.
Angela Ruiz
Director of Sales, Top-50 FMO, Texas
"We replaced three different vendors with coverage voice's sales automation suite. Our cost per enrollment dropped by 60%, and we finally gained full visibility into where our leads were coming from."
Michael Grant
Owner, Independent Medicare Agency, Florida
"The AI qualification alone paid for itself. Within the first two weeks, our warm-transfer conversions doubled and our agents stopped wasting time on low-intent calls."
Seamless CRM Integrations
coverage voice integrates easily into your existing systems for real-time synchronization and compliance.
Salesforce
HubSpot
Zendesk
Twilio
Salesforce
HubSpot
Zendesk
Twilio
Salesforce
HubSpot
Zendesk
Twilio
Salesforce
HubSpot
Zendesk
Twilio
Launch Your 30-Day Pilot Now
Experience the only AI sales automation suite built exclusively for Medicare agencies, combining voice automation, CRM integration, and compliance-grade infrastructure for measurable growth.